Returns & Exchanges

At BESTSELLER, we want you to love your beauty routine; if you are not completely satisfied with your purchase, you can return your items within 30 days of receipt. Please ensure that products are unopened and in their original packaging to qualify for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully pack your unused beauty products in their original box and include the printed return authorization slip inside.

• 3.
  Ship It Back

  Attach the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the items, we will process your refund to your original payment method within 5-7 business days.